Reference

Terms and Conditions That Govern Your Account

These terms set out the rules that apply when you open and use a 4444b account, including how deposits via bKash, Nagad, and Rocket are handled, what your account obligations are, and how disputes get resolved.

Account eligibility rulesbKash, Nagad, Rocket wallet termsDispute and closure processJurisdiction-dependent access
4444b Terms and Conditions That Govern Your Account
REACH US DIRECTLY

Contact Us About These Terms

If anything in these terms is unclear — or if a payment via bKash, Nagad, or Rocket has been flagged and you need it resolved — our support team handles account and policy queries directly. Reach us through the channels below and have your registered mobile number ready so we can pull up your account quickly.

Team online

Live Chat

Open the chat widget in your account dashboard. For wallet queries, share your bKash or Nagad transaction reference so we can locate the transfer fast.

Email Support

Send your query to our support address listed in your account settings. Include your registered number and a short description of the terms issue.

Account Help Page

Check the Help section inside your account for common terms questions around Rocket and Nagad deposits, account limits, and closure requests.

HOW WE HANDLE POLICY

How 4444b Manages Your Account Under These Terms

We built the account and payment system specifically around bKash, Nagad, and Rocket so that the rules in these terms reflect how those wallets actually work — not a generic international template pasted over local payments. Here is how we act on the key policy areas that affect your account day to day.

Account Security

Your account is tied to your registered mobile number. OTP verification is required at login and for withdrawal requests, keeping access under your direct control.

Payment Verification

Every bKash, Nagad, and Rocket deposit is matched against your registered number. Mismatched transfers are held, not lost, and support can clear them once you verify ownership.

Data Retention

We retain account and transaction records for the period required to handle disputes and comply with applicable obligations. You can request a summary of your data through support.

Terms Change Process

When we update these terms, the revised version is posted here with a clear effective date. Continuing to use your account after that date confirms your acceptance.

Common Questions About These Terms

These are the questions we hear most often about account rules, wallet conditions, and what happens when something goes wrong. If your question is not here, our support team can walk you through the relevant section of these terms.

Access and specific features depend on your local law and the eligible regions we support. Dhaka and Chattogram users fall under the same account terms, but local legal conditions always apply.

If a bKash transfer does not appear in your account balance, it is placed on hold pending verification. Contact support with your bKash transaction reference and we match it to your account.

No. These terms require that only the registered account holder uses the account. Sharing login credentials or allowing another person to transact on your behalf breaches our terms.

We post the updated terms here with a clear effective date. If you continue using your account after that date, that counts as acceptance of the revised version.

Accounts can be suspended for duplicate registrations, misuse of wallet payments via Nagad or Rocket, unauthorised activity, or any other breach of the conditions set out in these terms.

Send a request through the support email listed in your account settings. Include your registered mobile number. We process data and closure requests in line with our retention policy.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.